I got an error when I entered a security code for the phone verification.

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I got an error when I entered a security code for the phone verification.

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If the message "The security code is incorrect. Please try again." appears, the security code may have been incorrect or expired. If you get this error, please follow the steps below to resend a new code.

Step 1

Click "Resend" or "Confirm by voice" on the verification page.

Tap "Resend" or "Confirm by voice" on the verification page.

Resend a security code
Resend a security code

Step 2

To receive a SMS text for verification

A security code will be sent to your phone. The security code is valid for 10 minutes. Please complete this step within the time period.

Security code
Security code

To receive a voice call for verification

A voice call with a security code will be delivered to your phone. The security code is valid for 10 minutes. Please complete this step within the time period.

Please check the following article for how to receive a security code via voice.

Related article: What is voice verification?

Step 3

Enter the 6-digit security code. Once the correct security code is entered, the verification will be completed and you will automatically be redirected to the next page.

Enter a new security code
Enter a new security code

作成日

Created

：2023.07.31

最終更新

Last updated

：2024.09.19

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