Created
:2023.07.28
If your two-factor authentication method is set to "Two-factor authentication with authenticator app" and you can no longer receive a security code because you have deleted your authenticator app or lost your phone, deactivate the authenticator app as follows. If you disable the authenticator app, the authentication method will be "Login password authentication".
When logging in to the Client Manager, the two-factor authentication page will open. Click "If you can't use the app".
When logging in to the Client Manager, the two-factor authentication page will open. Tap "If you can't use the app".
The deactivation process window will appear. Click "Get" to receive a security code via your registered email address.
The deactivation process window will appear. Tap "Get" to receive a security code via your registered email address.
A security code will be sent to your registered email address.
Subject:【Myforex】Myforex security code
Once verified, you will see the message "Your two-factor authentication method has been changed to 'login password authentication'". Your two-factor authentication method has been changed to the login password. After clicking "Close", you will be redirected to the login page. Enter your email address and password, and then enter your password again on the two-factor authentication page to log in.
Once verified, you will see the message "Your two-factor authentication method has been changed to 'login password authentication'". Your two-factor authentication method has been changed to the login password. After tapping "Close", you will be redirected to the login page. Enter your email address and password, and then enter your password again on the two-factor authentication page to log in.
The authentication method can be changed after logging in to the Client Manager. The following methods are available.
Created
:2023.07.28
Last updated
:2025.01.27
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