Created
:2024.02.29
The trade data on the portfolio is usually synchronized with the MT server at regular intervals. If it's not syncing properly due to some errors, try restarting the sync by going to the portfolio settings after logging in to Myforex.
Restart the portfolio sync as follows.
After logging in to Client Manager, open the left sidebar and choose the portfolio under "Portfolio".
After logging in to Client Manager, tap the 3 lines icon in the top left corner and choose the portfolio under "Portfolio".
Go to (1) Portfolio settings and toggle (2) the trade data sync button under "Sync status" from off to on.
Tap the three lines, go to (1) Portfolio settings, and toggle (2) the trade data sync button under "Sync status" from off to on.
The trade data synchronization window will open. Click "Restart".
The trade data synchronization window will open. Tap "Restart".
If the message "Portfolio synchronization setting has been updated" appears and the toggle button is on with the "Synchronizing" sign, the process has been completed.
If the message "Portfolio synchronization setting has been updated" appears and the toggle button is on with the "Synchronizing" sign, the process has been completed.
If sync still does not restart, contact our support desk.
For inquiries, please fill out the contact form.
Also, make sure that the MT4/MT5 server and password of your account are up-to-date.
To update them, please follow the article below.
Created
:2024.02.29
Last updated
:2024.06.12
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